Find quick answers to your questions below...
Tuning
- How long does it take to receive a VMP custom tune file?
- Which tuning devices does VMP offer tuning support for?
- Does VMP encrypt their tune files?
- Will VMP load my tune file to my SCT device before it ships out from their facility?
- How do I get in contact with a VMP calibrator?
Order Status
- When will my order ship?
- Has my order shipped?
- How do I change quantities or cancel an item in my order?
- How do I track my order?
- My order never arrived.
- An item is missing from my shipment.
- My product is missing parts.
- I received the wrong product.
- When will my backorder arrive?
My Account
International Shipping
- Do you ship to my country?
- What are my payment choices?
- When will my order ship and what are my shipping charges?
- What is the return policy?
Guarantees
Pricing and Billing
- Do I have to pay sales tax?
- How much is my shipping?
- I have a question on my charges.
- I need a copy of my receipt/invoice.
- When will my credit appear on my account?
- When will my credit card be charged?
Buyer's Guide
- How do I buy/redeem a gift certificate?
- How do I find my product?
- How do I navigate the site?
- How do I use a coupon?
Additional Support
- Add:170 South SR. 415 New Smyrna Beach, FL 32168
- Tel: (321) 206-9369
- Email:Sales@VMPPerformance.com