If your vehicle currently has a tune on it from another device please use that device to return the vehicle back to stock. After you have returned back to stock please retrieve the stock file from your vehicle using the following process:
The nGuage will not be preloaded with the VMP custom tune. In order to generate a tune file we must have the stock file out of your vehicle. Please follow the following directions to update and send VMP your stock file. If your nGauge device is not on version 180 or later please follow the directions below to update your device.
Step 1: Download the firmware which can be found here: Download(http://www.vmpperformance.com/VMP-nGauge-Instructions-s/489.htm)
Step 2: To update nGauge: If your installed nGauge FW is v120 or later:
Please remove the SD card from the nGauge device and insert into your Mac or PC
Mount the SD card on the computer
Place the downloaded firmware file(Firmware-XXX.ng) into the root directory of the SD card.
Power on the device
Navigate to Diagnostics - Settings - Update from SD
Once the device is successfully updated you are now ready to send VMP your stock file!
Sending VMP your Stock File: After the device has been updated you will need to use the device to acquire the stock file by going to the tuning menu and scrolling down and click on "Read vehicle". Select your ECM type, read/save the stock tune file, and use our support center to attach the file and include other necessary information the form requires: http://support.vmpperformance.com/hc/en-us/requests/new
After we have been sent the stock file via email with all of your order pertinent please call us within 24 hours and confirm we have received your email. From that point forward is is a 5-10 business day process to get your tune file sent back out. It may be necessary for you to use your old device to reload your old tune in until you receive your new n-gauge file.
Data Logging: VMP has preconfigured data log config files for each family of cars.